Privacy Policy

How Veo 4 AI collects, uses, and protects your data
May 11, 2026

Introduction

Welcome to Veo 4 AI. This Privacy Policy explains what information we collect when you use our AI video generation workflows, how we use that information to operate the service, and what choices you have.

Information We Collect

We collect the information needed to provide and protect Veo 4 AI:

  1. Account information: email address, display name, authentication metadata, and account settings.
  2. Generation inputs and outputs: prompts, uploaded reference images, video URLs or video inputs, selected models, settings, generated videos, and related task metadata.
  3. Payments and credits: billing status, transaction IDs, plan information, credit balances, and payment metadata from payment providers.
  4. Usage and diagnostics: device information, browser data, IP address, timestamps, logs, performance data, feature usage, and error reports.
  5. Cookies and similar technologies: session cookies, authentication tokens, preferences, analytics identifiers, and abuse-prevention signals.

How We Use Information

We use information to:

  • provide AI video generation and related product features
  • maintain accounts, credits, subscriptions, and support workflows
  • process payments and prevent fraud
  • secure, debug, monitor, and improve the service
  • comply with legal obligations and enforce our terms

Content Handling

Your prompts, uploads, references, and generated outputs are processed to provide the service you request. We do not sell your personal information. We do not use your content to train models unless a separate, explicit permission says otherwise.

Sharing

We share information only as needed to operate Veo 4 AI, including with hosting, storage, analytics, logging, authentication, payment, email, customer support, and AI model providers. We may also disclose information for legal, safety, security, or business transfer reasons.

Security and Retention

We use reasonable safeguards such as encrypted transmission, access controls, and least-privilege practices. We retain information only as long as reasonably needed for product operation, account features, legal compliance, dispute resolution, safety, and abuse prevention.

Your Choices

You can choose what prompts and materials you upload. You may manage account and billing settings where available. For privacy requests, contact us and we will review the request under applicable law.

Changes

We may update this policy from time to time. Material updates will be posted on this page with a revised date.

Contact

For privacy questions or requests, contact support@veo-4-ai.net.